Cybersecurity is a salient issue in today’s communications landscape, and it’s particularly important for small and mid-sized businesses to protect their digital interests. Smaller organizations traditionally have been more vulnerable to breaches than bigger companies, which have more resources to dedicate to IT security. However, by making the right investment, […]
Archives for November 2014
Year-End Strategies for VARs
It is often said that “competition improves the breed”—this is certainly true for value-added resellers (VARs). Although most VARs know what it takes to succeed in today’s highly competitive environment, there’s always room for improvement. With a greater focus on customer loyalty and improved profit margins, the average VAR would […]
Managed Service Providers: 4 Tips to Satisfy Customers
Managed service providers (MSPs) face unique challenges when it comes to satisfying and retaining customers. Because MSPs create custom service packages for individual clients, there’s no single, universal customer retention strategy that will work in every case. Instead, MSPs need to employ ingenuity and strategy to create and maintain client […]
Supply Chain Analytics as a Managed Service
Most enterprise-level businesses have their own analytics solution to better leverage the glut of supply chain-related data available in the modern marketplace. Many smaller businesses, however, just can’t justify either the expense of setting up in-house analytics capabilities or the overhead of maintaining them. Unfortunately, as a result, many of […]