IT services have become an indispensable part of the business landscape in small, mid-sized, and large companies alike. The need for IT infrastructure and support is a fact of life in the digital age, but the key question facing many organizations is whether it’s better to hire permanent staff or […]
Archives for December 2014
How Can IT Drive Value and Customer Loyalty for SMBs?
According to 77 percent of small business owners, their business’s long-term success depends greatly on forging mutually beneficial relationships with customers. The formula for those relationships is deceptively simple: businesses must provide products and services that speak directly to the unique needs of each individual customer. In particular, owners who […]
MSPs: Strategies to Avoid 4 Common Pitfalls
Managed service providers (MSPs) need to constantly adapt to the shifting needs of their clients, particularly since technology is evolving at such a rapid pace. This demands a proactive approach–one that anticipates and preemptively solves the most common problems that MSPs face in building, maintaining, and growing their businesses. Threat #1: […]
The Perfect Team of Cloud and VoIP Communications
Cloud computing is revolutionizing business operations. Companies can now carry out business transactions in real time at separate, often distant, locations, without losing control over their networked services. The cloud’s revolutionary potential is especially evident in the Voice over Internet Protocol (VoIP) services it offers businesses in place of traditional […]