As CIOs look towards outsourcing as a way to gain crucial skill sets and services, IT solution providers have a golden opportunity to step up to the plate and offer their portfolio of solutions and services. Identifying In-Demand Skills Of the 3,352 global CIOs and technology leaders polled in a recent […]
Archives for September 2016
What MSPs Must Do to Create Greater Business Value
Jake Sorofman, research director at Gartner, recently noted that customer experience is the new competitive battlefield in today’s IT market. As a result, most managed services providers (MSPs) are placing less emphasis on product and service differentiation and more on customer retention and ongoing business growth. The hypercompetitive IT arena […]
How the Cloud Keeps Disasters at Bay
Disasters can come at any given moment in just about any form. Natural disasters, malware or hacking attacks, and human error are all causes of IT downtime and data loss. Utilizing cloud technology can help keep the effects of these disasters at bay. Cloud-Based Applications Are Always Available Local programs on […]
IT Leaders as Enterprise Innovators
The role of IT in the enterprise is constantly changing, and some key shifts in mindset are necessary in order for IT to remain relevant and useful to the organization as the industry evolves. IT is no longer just a department that equips employees with pre-defined lists of tools; IT […]