Today’s managed service providers (MSPs) are faced with the challenge of adding value to their services and growing revenue while maintaining the customer relationship. The solution lies in developing a strategic sales, marketing, and revenue plan that allows providers to shelter and cultivate their base, attract new customers, and gain […]
Archives for December 2016
The Critical Role of the CIO in Spearheading Digital Transformation
Digital media and technology represent potent tools for business in terms of reducing costs, increasing revenues, reaching new audiences, eliminating inefficiencies, illuminating market trends, and other areas. But while the power of data and digital technologies is proven, many businesses do not have a comprehensive digital transformation strategy. Part of […]
When It Comes to Backup and Disaster Recovery, Testing Is Essential
Failure can strike at any time for just about any reason. This is especially true in the world of IT, where hardware, software, and even personnel failures are commonplace. The key to overcoming adversity caused by an unexpected failure is to have a safety net in place for support. Backup […]
What Types of Businesses Should Utilize UCaaS and Why?
Modern businesses have varied and unique communications needs. Whether you are looking to save money, increase security, or optimize your usage of the cloud, UCaaS could be the solution you seek.
Highlighting the Need for IT Resilience with Disaster Recovery
In today’s interconnected world, there are so many online threats that it’s only a matter of time before an organization suffers an outage. Having an effective disaster recovery plan is critical for resolving breaches and service failures. However, IT resilience is essential for keeping an organization’s data intact and business […]