PBX or Private Branch Exchanges are a type of phone operating system that allows phone calls to be transferred immediately. Using what’s called a “dial plan”, any business using a PBX can press a number such as 9 and easily make outbound calls in the United States and outside the United States. Certain systems are even capable of doing this automatically. If your tech savvy enough you can even build your own PBX system using the right hardware. In the end PBX features help more thriving businesses than ever before and highly essential to any growing company or current company.
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