As enterprise communications technologies continue to grow in popularity, it is critical that IT stakeholders, in turn, have the best infrastructure to support those technologies. One such infrastructure-related technology is hosted PBX. By deploying hosted PBX, businesses can ensure the scalability, functionality, affordability, and usability of their telecommunications solutions.
Hosted PBX can benefit businesses with the following needs:
Scalability
Hosted PBX makes it easier to scale in all directions; agility is a significant asset for businesses that need to quickly onboard employees and stay competitive. But the best part about scalability? It isn’t as labor-intensive as the scaling process with traditional phone lines. It is also more mobile, benefiting businesses that may have quickly evolving needs in terms of their physical location.
Functionality
Hosted PBX is a great alternative to traditional phone lines because it can support the features and customizations that users require in the modern enterprise environment. Not only will hosted PBX work seamlessly with other communications technologies such as VoIP, it can also integrate with productivity apps that employees use on a daily basis (including CRM solutions and internal apps).
Furthermore, hosted PBX will grow and adapt with new solutions. It has the functionality that employees need now and is also equipped to support future needs.
Budget Constraints
Many businesses struggle to balance ongoing infrastructure-related costs with employee and executive demands for the newest and most innovative productivity tools. This makes hosted PBX an ideal solution. It can meet the budget requirements of even the most cost-constrained IT departments. It is an extremely affordable solution and lacks the heavy and complicated installation costs associated with many other infrastructure investments and upgrades.
Usability
In addition to the inherent usability benefits of scalability and functionality, the ease of implementation makes hosted PBX a user-friendly solution for IT as well. The infrastructure can be easily designed to meet both enterprise-wide needs as well as support user-specific customizations.
Hosted PBX is a smart choice for any enterprise looking to eliminate current frustrations around outdated telecommunications technologies (e.g., slow connections and usability constraints) without monopolizing the IT budget. For a faster, more functional, and highly scalable solution, consider hosted PBX.
For additional tips and insight on state-of-the-art hosted PBX solutions, contact eXemplify today.