The role of IT in the enterprise is constantly changing, and some key shifts in mindset are necessary in order for IT to remain relevant and useful to the organization as the industry evolves. IT is no longer just a department that equips employees with pre-defined lists of tools; IT […]
Flipping the MSP Sales Script
If there’s one thing that managed service providers (MSPs) can be sometimes, it’s predictable. The typical seasoned MSP already has its time-tested pitch laid out: sell the customer on predictable service levels and costs. But by now, most customers are already aware of the standard cost-saving benefits. These days, companies […]
Building a Framework for Improved IT Security
It’s not unusual for companies to treat IT security and compliance as an afterthought. IT departments are often too busy rolling out new technologies and fixing current technology to deal with IT policy matters. Many companies have never bothered to assign someone in a permanent security role who can help […]
Hybrid IT: Making Complex IT Challenges Simpler
For many companies, the IT infrastructure of old — designed to handle closed and highly controlled business environments — is a quickly fading memory. These days, companies large and small are clamoring for robust and dynamic IT solutions that are capable of handling increasingly sophisticated business environments. According to a […]
Focus on the Private Cloud: Understanding the Benefits
By now, most businesses understand the value that the public cloud brings to their operations. In fact, it’s hard to find a company that isn’t taking advantage of it in some way. When it comes to the private cloud, however, it can be somewhat challenging for businesses to fully understand […]
Best Practices for Preventing Security Breaches
Every year, organizations struggle with security breaches that often leave tremendous damage in their wake. Businesses are often unaware of ongoing breaches, many of which target sensitive data for weeks or even months at a time. There are a multitude of reasons why organizations suffer data breaches. The important question […]
Managing Costs When Working With Multiple Cloud Vendors
It’s not unusual for large companies to utilize multiple public cloud services, especially if those organizations have operations scattered throughout the globe. It’s also not unusual for operating costs to spiral out of control when using more than one cloud provider. For any multicloud user, the key to keeping the […]
Unified Communications: A Primer
In the face of tight operational schedules, tighter IT budgets, and the ever-continuing need to meet customer expectations, a growing number of companies across all industries are turning to unified communications (UC). What is UC? Although it’s often treated as a single product, UC encompasses a wide variety of communication […]
The Future of Video Collaboration
In recent years, video conferencing has become an essential tool for companies throughout the globe. It is a must-have feature for any business Voice over Internet Protocol (VoIP) suite, and is one that continues to grow and evolve rapidly. More businesses are relying on video conferencing technology thanks to the […]
How the Cloud Improves Small Business Productivity
It’s no secret that cloud computing has transformed the way businesses get things done. For small businesses, the cloud has opened new doors in terms of efficiency, functionality, and productivity, allowing them to be more effective at their core business with fewer resources needed and at a lower cost. The […]
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