Most large-scale enterprises have the financial resources to stay abreast of the latest technological advances. Many of them are even able to purchase and manage their own equipment and host it all at their own facilities, complete with a dedicated workforce. But for smaller companies, an in-house solution is a […]
When Customers Don’t Want to Talk About Business Continuity
Conversations about business continuity sometimes seem to fall on deaf ears. Whether it’s a less technical client, a busy small to medium business (SMB) executive, or a stakeholder that hasn’t been exposed to the importance of business continuity planning, those discussions are difficult. However, every business needs these services, and […]
VoIP: An Attractive Solution for an Increasing Number of Businesses
An increasing number of businesses are deploying Voice over Internet Protocol (VoIP) solutions across a wide range of industries. This represents a golden opportunity for managed service providers (MSPs) in the area of reselling, and it is crucial that MSPs understand the dynamics behind this mass migration to the technology. A […]
John Mahler Joins eXemplify Group as Verizon Regional Account Manager
We are pleased to announce that John Mahler has joined the eXemplify Verizon Sales team.“I am very excited about this new addition to the eXemplify family,” said Jason Bird, Vice President of Operations at eXemplify. “Based in Houston and focused on Verizon, John will expand our footprint and coverage in the entire […]
An In-Depth Look at Interoperability and SD-WAN
Of all the benefits that software-defined WAN (SD-WAN) offers to enterprises and service providers, interoperability is one that has had the greatest impact for its users. Interoperability offers both groups the ability to create effective solutions that are applicable to their needs while avoiding vendor lock-in. Interoperability is a key […]
Choosing Between a Hosted Service Provider and On-Site SIP Trunking
Making the choice between a hosted private branch exchange (PBX) service and on-site Session Initiation Protocol (SIP) trunking isn’t as easy as it initially appears. While the former seems like a no-brainer for small businesses with small budgets, there are many considerations that make the latter a more sensible solution. When […]
5 Steps to Data Security for MSPs Supporting SMBs
Data is one of the most important assets that a company owns, regardless of the size of the organization. Despite its importance, not all companies are equipped to secure data according to industry best practices. Managed service providers (MSPs) can play an invaluable role in supporting businesses through the process […]
Hybrid Cloud Security: Best Practices for MSPs and Their Customers
Businesses are eager to take advantage of the hybrid cloud: it offers the convenience of a hosted infrastructure while enabling IT to retain a level of control over on-premise components. But many companies — especially small and medium-sized businesses (SMBs) — still have questions around specific security best practices to […]
4 Reasons Why Businesses Should Get Mobile with Cloud VoIP Services
Mobility is more than just a buzzword in most business circles. Given the steady surge in mobile device ownership and a growing number of businesses implementing bring your own device (BYOD) policies, it’s little wonder that the office is becoming more mobile by the minute. However, there are still plenty […]
Managing Complexity: Keeping It Simple When It Comes to Tech
The systems that business owners rely on can rapidly change depending on immediate needs. In an effort to stay ahead of recent trends and remain responsive to shifting customer needs, managed service providers (MSPs) tackle these challenges by managing complexity. Getting Back to Basics Mergers and acquisitions can introduce new […]
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