Any organization that relies on selling white label voice over Internet protocol (VoIP) must also consider the services they offer to their customers. In order to maximize profits while providing exceptional service to clientele, businesses must be willing to add value by offering a broad range of useful and competitive […]
Measuring Big Data’s Impact on the Network
The promise of big data is that it will lead to greater insight. But for that to happen, organizations need a network that is capable of handling real-time communications and the influx of traffic that accompanies big data. It’s important for organizations to plan for big data now to prevent […]
What Businesses Expect from MSPs and Disaster Recovery as a Service (DRaaS)
As businesses have shifted to managed IT services, more are discovering that they can take advantage of a host of services that were once thought to have been out of reach. From replicating critical applications to broadening cloud storage access for business consumers, managed service providers (MSPs) have enabled businesses […]
Best Practices for Integrated Security and Management Solutions
Security and systems monitoring are the latest in a long line of services that are seeing increased demand in today’s tech-driven world. As a result, managed service providers (MSPs) are interested in incorporating these services into their business portfolios, especially as cloud security takes precedence for their clients. In order […]
Hosted PBX Will Improve Enterprise Communications Now
As enterprise communications technologies continue to grow in popularity, it is critical that IT stakeholders, in turn, have the best infrastructure to support those technologies. One such infrastructure-related technology is hosted PBX. By deploying hosted PBX, businesses can ensure the scalability, functionality, affordability, and usability of their telecommunications solutions. Hosted […]
New Partnership With Vonage Offers Expanded UCaaS Options
eXemplify Group is excited to announce a new partnership between Vonage and The Alliance Partners (The Alliance), which will offer more expanded access to Unified Communications as a Service (UCaaS) solutions than ever before. As a member of The Alliance, an industry consortium of telecom and IT companies focused on […]
How SIP Trunking Can Improve Business Communications
Better communication has always been the overarching goal of forward-thinking businesses, especially in today’s data-driven business environment. However, bringing distant and disparate networks together has resulted in a less-than-optimal communications environment with questionable efficiencies. The purpose of SIP Trunking is to essentially make in public switched telephone networks (PSTNs), Internet, […]
4 Reasons to Switch to Cloud-based Call Center Software
Recent advances in technology have made it worthwhile to improve the call center, especially for those tasked with ensuring an efficiently run workplace while maintaining staff morale. For those leaders, harnessing the cloud for the benefit of the workplace makes perfect sense. Here are four compelling reasons why making the […]
3 Reasons Businesses Need to Re-evaluate Mobile Device Security Strategies
The varied and ubiquitous use of mobile devices in individuals’ work and personal lives only continues to grow. Companies that have not yet adopted a firm mobile device policy or an EMM (enterprise mobility management) solution need to do so now, and businesses that were early adopters of device management […]
Why Disaster Recovery as a Service (DraaS) Must Evolve
Disaster recovery is one of the most critical operations for today’s organizations, and when offered as DRaaS (disaster recovery as a service), it takes a provider that is up to a big task. As more cloud technologies emerge and as more data is stored in the cloud, the concept of […]
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