“Customer experience” is the latest in a long line of buzzwords surrounding the supposed secret for keeping your customers happy. It’s no longer enough to focus on customer service or customer satisfaction; it’s the comprehensive customer experience you’re after. Is it all hype, or are there things you can learn […]
Channel Partners: Start Now to Make a Better 2018
Channel partners have an unusual sort of power in their hands. They go forth with other suppliers’ technology and offer it up to companies in a bid to see return. That means making sales is vital to overall success, not just for the channel partner, but for the suppliers, too. […]
Protecting Clients Against Mobile Security Pitfalls
The idea behind bring your own device (BYOD) programs – and the benefits it provides to employees – is sound, and mobile device management (MDM) has helped to address common security issues. What Are The Security Risks of BYOD and MDM? BYOD, which lets employees bring their own familiar devices […]
SD-WANetworking
The eXemplify team recently hosted a networking event on SD-WAN with our partners at Granite Telecommunications. Check out this recap of the event, written by Granite’s Sales & Marketing Manager, Lauren Grenier, to learn more! Traveling to Dallas is one of our team’s favorite destinations. We had the opportunity to […]
What Businesses are a Good Fit for Managed Security?
Verizon’s 2017 Data Breach Investigations Report revealed that 81 percent of data breaches in 2016 took place thanks to one of two things: passwords that had been stolen, or that were weak enough to be easily guessed or worked around. A further study from Gartner projected that the worldwide spend on information security would […]
Why Channel Partners Need to Sell Managed Services
To secure long-term revenue, many partners are now looking to develop recurring relationships with customers, instead of just selling one-time projects. Subscription services, also referred to as managed services, can help improve your bottom line and diversify your portfolio so you can best meet your customers’ needs. Why Should I […]
How to Spot a Good Fit for SD-WAN
Businesses who use software-defined wide area networking (SD-WAN) are increasing in number and rapidly discovering how this solution can improve information sharing, reduce costs, improve opportunities and more. SD-WAN, however, isn’t for everyone. There are some key drivers to watch out for in offering this technology, and if you can […]
How Partners Should Approach the SD-WAN Conversation
As SD-WAN moves from buzzword, to hot topic, to a household term, partners continue to look for ways to best sell SD-WAN, and communicate its benefits to their customers. eXemplify’s Robert Hayes sat down with Granite Communications’ VP of Relationship Development Mark Palmer to discuss the ways in which partners […]
eXemplify Group Names Georgie Zang Director of Verizon Enterprise Sales
We are pleased to announce that Georgie Zang has joined the company as Director of Verizon Enterprise Sales. In this role, Zang will develop and lead sales strategy for enterprise markets, provide key Sales Partner support, and drive Verizon services and solutions. “eXemplify just got a whole lot stronger with Georgie […]
Overcoming Objections to the Cloud: Strategies for MSPs
Despite the obvious advantages of cloud computing, many MSPs are finding that some businesses are still hesitant to adopt cloud technology. These organizations often cite similar reasons for their reluctance; security, data losses, integration, and compliance. In reality, these issues can be overcome through careful planning and customer education. […]