Small and medium-sized businesses (SMBs) often struggle to keep up with technology and managing their networks. It can be complicated, requiring significant time, effort and staff. Thanks to managed network services, the SMB market can get a lot of help in several key areas. Beating the Competition Diverting too many […]
Birch Communications Talks Enterprise IT and SD-WAN
eXemplify’s Robert Hayes sat down with Birch Communications’ Susan Graham to talk UCaaS, the cloud, SD-WAN, and the changing world of enterprise IT. Fast Facts Your name: Susan Graham Your title: National Partner Development Manager Your company: Birch Communications Years at company: 2 Company founded in: 1996 Company headquarters: Atlanta, […]
How SMBs Can Maximize an Investment in Unified Communications
According to a recent Gartner report, it’s expected that worldwide IT spending will remain flat throughout the remainder of 2016. One could take a look at this report and assume that unified communications (UC) services will be on the downswing. On the contrary, businesses are simply refusing to pay for […]
How the Cloud Improves Small Business Productivity
It’s no secret that cloud computing has transformed the way businesses get things done. For small businesses, the cloud has opened new doors in terms of efficiency, functionality, and productivity, allowing them to be more effective at their core business with fewer resources needed and at a lower cost. The […]
4 Reasons Why Businesses Should Get Mobile with Cloud VoIP Services
Mobility is more than just a buzzword in most business circles. Given the steady surge in mobile device ownership and a growing number of businesses implementing bring your own device (BYOD) policies, it’s little wonder that the office is becoming more mobile by the minute. However, there are still plenty […]
Managed Patching: A Solution MSPs Can Leverage
Given the major risks posed by the ever-evolving world of cyberattacks and online threats, small to medium-sized businesses (SMBs) understand how important it is to patch their networks. Security patches provide updated protection against the latest threats, making a breach or hijacking of sensitive data less likely. However, many SMBs […]
The Winning Trio: Effective Pricing Strategies for Managed Services
MSPs play a fundamental role in providing small and mid-sized businesses with the around-the-clock, ongoing support that they need to maintain their IT and telco infrastructure. One of the key advantages of the MSP business model is that it eliminates the need to lock into IT services at hourly rates; this offers significant cost savings […]
How Can IT Drive Value and Customer Loyalty for SMBs?
According to 77 percent of small business owners, their business’s long-term success depends greatly on forging mutually beneficial relationships with customers. The formula for those relationships is deceptively simple: businesses must provide products and services that speak directly to the unique needs of each individual customer. In particular, owners who […]
SMBs Behind Enterprises in Pace of New Technology Spending
Most businesses are expected to either maintain or modestly increase their technology budgets in the upcoming year, but perhaps not by as much as was previously predicted. Furthermore, larger enterprises have been outspending small to medium-sized businesses. Here is a break down of the allocation of funds by specific sectors […]