If your business has been relying on your old time-division multiplexing (TDM) phone system but you’ve been considering an upgrade, it’s time to consider migrating to Voice over Internet Protocol (VoIP) in your transition. Not only does doing so reduce costs from traditional telephony, it also offers flexibility to grow […]
When It Comes to Calls, VoIP Beats a Landline
If you’re still using a landline for business, it may be because you’re taking an “if it isn’t broken, don’t fix it” approach. What you may not have considered is that while it might not be broken, it is inferior to Voice over Internet Protocol (VoIP) and is costing you […]
VoIP Demand is on the Rise – Are You Ready to Respond?
As Voice over IP (VoIP) became the default backbone in business communications, partners enjoy greater demand. Just three years ago, the Harvard Business Review declared that analog phone networks had reached the end. What was once viewed as a low-quality approach to voice calls is now changing the way companies […]
Putting Security Concerns About VoIP to Rest
Voice over Internet Protocol (VoIP) has been in use for over 15 years, and quality of service (QoS) issues have rooted out many of the initial problems and concerns related to the technology. Your clients may still have questions about security, and finding out just how easy it is for […]
VoIP, the Technology that Keeps Getting Better
Voice over Internet Protocol (VoIP) was originally designed to imitate the architecture of copper wire legacy telephone networks. Today, customers are celebrating the benefits of this technology and exploring all of what a VoIP solution is capable of providing. VoIP Benefits VoIP runs both voice and data over the same […]
Get The Scoop On the New Managed Voice Solution from Birch
eXemplify’s Robert Hayes sat down with Birch Communications’ Susan Graham to talk about what’s new in voice technology services and how partners can benefit. Robert: We know you’ve got some product developments in the works. Tell us a bit about what’s coming in terms of voice technology. Susan: As a […]
Hosted VoIP: The Ups and Downs of a Major Communications Platform
Hosted voice over Internet protocol (VoIP), like most any other communications technology, brings a wide variety of valuable points with it in terms of providing new services at potentially lower costs, and more besides. Yet also, there are some down sides to a hosted VoIP system that need to be […]
VoIP: An Attractive Solution for an Increasing Number of Businesses
An increasing number of businesses are deploying Voice over Internet Protocol (VoIP) solutions across a wide range of industries. This represents a golden opportunity for managed service providers (MSPs) in the area of reselling, and it is crucial that MSPs understand the dynamics behind this mass migration to the technology. A […]
Choosing Between a Hosted Service Provider and On-Site SIP Trunking
Making the choice between a hosted private branch exchange (PBX) service and on-site Session Initiation Protocol (SIP) trunking isn’t as easy as it initially appears. While the former seems like a no-brainer for small businesses with small budgets, there are many considerations that make the latter a more sensible solution. When […]
4 Reasons Why MSPs Are Embracing VoIP
Voice over Internet Protocol (VoIP) plays a major role in many aspects of today’s telecommunications market. As the popularity of VoIP continues to grow, many managed service providers (MSPs) are adding VoIP to their portfolio of telecom services. To understand why more MSPs are viewing VoIP services as a valuable asset, it […]