Communications and the technologies that support it are an important part of every business. IT stakeholders are rightfully selective in deploying technologies and transitioning to new platforms, but often the advantages of leveraging a new technology, such as hosted Voice over Internet Protocol (VoIP), outweigh the temporary inconveniences that such […]
Taking a Smart Approach to VoIP Implementation
A growing number of enterprises are turning to Voice over Internet Protocol (VoIP) services as a cost-effective and powerful alternative to traditional telephony services. Each passing year has seen continuous improvements in overall service quality and customer satisfaction. Nevertheless, some enterprises express occasional dissatisfaction with VoIP services, often citing call quality […]
How Transitioning to the Cloud Benefits Your Phone System
The on-premises business phone system has had its heyday, but the virtues that once defined it have now become liabilities in today’s fast-paced business climate. Moving around physical private branch exchange (PBX) hardware can be a non-starter for many businesses and adding new lines of service to newly-opened office locations […]
Ways to Add Value to White Label VoIP
Any organization that relies on selling white label voice over Internet protocol (VoIP) must also consider the services they offer to their customers. In order to maximize profits while providing exceptional service to clientele, businesses must be willing to add value by offering a broad range of useful and competitive […]
5 Big Benefits of Hosted VoIP
Hosted Voice over Internet Protocol (VoIP) communications offer businesses an efficient and extremely cost-effective alternative to traditional telephone systems. Here are five key reasons why: #1: Cost Savings One of the limitations of both landline and mobile telephone systems is that they tend to use per-minute billing models. Hosted VoIP […]
6 Critical Considerations for First Time VoIP Buyers
Once the decision to switch to VoIP communications has been made, there are still some important things to be considered. This includes determining what specific services to install and how those services can be deployed to enhance business operations. What to consider when planning VoIP: 1. Business Demands – It is […]
The Perfect Team of Cloud and VoIP Communications
Cloud computing is revolutionizing business operations. Companies can now carry out business transactions in real time at separate, often distant, locations, without losing control over their networked services. The cloud’s revolutionary potential is especially evident in the Voice over Internet Protocol (VoIP) services it offers businesses in place of traditional […]
Selecting the Right SIP Phone for Your IP PBX
Selecting the correct SIP phone for your IP PBX deployment is paramount. Prospective buyers will have to weigh everything from Codecs used to Feature sets to Warranties. While certain items, such as the interoperability with session border controllers and gateways, are required, others like display size and number of line […]
Securing Business Use of VoIP
VoIP has revolutionized business communications across all industries. Big enterprises and government agencies as well as small and medium businesses use the telephone for the exchange of important, often sensitive information. In a highly competitive landscape, security of communications is a legitimate concern for every business. Spying by competitors on […]
Got VoIP? Is it Secure?
Know the risks of using VoIP services and how you can make your network more secure from infiltration. It talks about how using encryption and certificate based authentication can prevent VoIP fraud from happening to you. Many organizations have begun using VoIP without being aware of the risks associated with using […]