Businesses are looking for innovative communications technologies, such as unified communications (UC), that will support employee and organizational growth in a flexible yet sustainable manner. However, one roadblock to fully embracing the benefits of unified communications is the resource drain that an on-premises unified communications system can cause in terms of personnel and finances. Thankfully, a readily accessible solution to that dilemma does exist, in the form of cloud-based unified communications, or Unified Communications as a Service (UCaaS). Any business that needs the convenience of unified communications should closely consider the benefits of a cloud-based model.

Following are four ways that cloud-based unified communications is convenient and accessible:

• Quickly Deployed:There is no wasted time involved in setting up onsite infrastructure with UCaaS. Administrators simply configure the appropriate connections and settings, and the system is quickly ready for adoption by users.
• User-Focused Model: On-premises unified communications models are focused on the devices; administrators must configure connections between devices and adjust individual settings to ensure interconnectivity. Cloud-based UC places more focus on the user and allows IT stakeholders to ask and answer questions such as: What devices and settings will best support this type of employee profile? Does the system provide maximum flexibility to meet evolving user needs?
• Better Support: UCaaS reduces downtime by eliminating the need for physical maintenance or adjustments in the case of severe weather or power issues. Furthermore, the remote nature of its management (via a web-based console) means that administrators and users can quickly make real-time modifications to account for changing conditions.
• An Economical Choice: Even from its initial deployment, cloud-based UC brings cost savings over onsite UC because it requires minimal capital investment. Throughout the solution’s lifetime, UCaaS customers continue to realize savings; they don’t need to pay large maintenance fees or make major infrastructure investments and replacements.

Finally, it’s important to ensure that the solution is 100% in the cloud if the business is looking to adopt a full cloud model. Some tools require devices for on-site storage, which is cost-prohibitive and decreases the usability of the system.

UCaaS offers multiple advantages at the business and user level that make it a convenient and cost-effective choice. Its user-focused nature, ability to be quickly deployed, ease of support, and economical benefits make UCaaS a great investment for businesses that need an innovative and convenient communications solution.

For organizations considering the switch to cloud-based unified communications and for those seeking guidance on deploying a UCaaS solution, eXemplify has the knowledge and resources to make this process as seamless as possible. Contact eXemplify today to learn more about how UCaaS can bring positive and convenient changes to enterprise communications.