Quarter 1 for Enterprise Unified Communications proved to be a tough one. While certain areas of the company saw growth, (such as the Caribbean, Latin American, African, and European sectors) it was not enough to offset the losses seen in North America. Microsoft is the only company in the sector that was able to churn up year-over-year profits. While the united communications sector is growing, there are several new entrants in the sector, thereby increasing overall competition.
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