Utilizing the cloud offers a broad range of benefits, but it also comes with its own set of risks, especially when it comes to data security. With more enterprises leaping head-first into the cloud, managed service providers (MSPs) are now faced not just with meeting their clients’ varied needs, but […]
Mission Possible: Making Cloud Connections Mission-Critical Ready
A growing number of businesses are embracing the cloud when it comes to vital business applications. But one of the most important concerns that many businesses have is ensuring their cloud connection can fully support their mission-critical applications and workloads. Fortunately, there are a number of ways in which organizations […]
Cloud-Based Unified Communications at a Glance
As more companies are drawn towards cloud-based unified communications (UC), the UC partner community can benefit from the transition by offering specialty equipment along with training, expertise, and other value-added services. This recent shift also affects legacy partners and local integrators, many of whom are finding their old roles diminished in today’s […]
MSPs: Ensure the Success of Mobile Cloud Applications
In this cloud-friendly era, managed service providers (MSPs) are tasked with the challenge of providing customers with an accessible, secure, and flexible means of accessing data in the cloud. Thanks to the abundance of mobile devices, mobility and mobile applications are a key part of this cloud access. Users must […]
A Summarized History of the Cloud
While the concept of the cloud has been used in mainstream terminology for several years, the idea actually dates back to the mid-20th century. Like many successful inventions, the concept of the cloud started as one person’s vision and eventually grew in popularity because it met an important need for […]
4 Traits SMBs Expect of VARs
For countless small and medium businesses (SMBs), staying competitive means relying on a partner they can trust. Having a value-added reseller (VAR) partner with the expertise and skills to solve the many problems faced by SMBs on a daily basis can mean the difference between success and failure. SMBs are […]
Ways to Add Value to White Label VoIP
Any organization that relies on selling white label voice over Internet protocol (VoIP) must also consider the services they offer to their customers. In order to maximize profits while providing exceptional service to clientele, businesses must be willing to add value by offering a broad range of useful and competitive […]
Best Practices for Integrated Security and Management Solutions
Security and systems monitoring are the latest in a long line of services that are seeing increased demand in today’s tech-driven world. As a result, managed service providers (MSPs) are interested in incorporating these services into their business portfolios, especially as cloud security takes precedence for their clients. In order […]
New Partnership With Vonage Offers Expanded UCaaS Options
eXemplify Group is excited to announce a new partnership between Vonage and The Alliance Partners (The Alliance), which will offer more expanded access to Unified Communications as a Service (UCaaS) solutions than ever before. As a member of The Alliance, an industry consortium of telecom and IT companies focused on […]
4 Reasons to Switch to Cloud-based Call Center Software
Recent advances in technology have made it worthwhile to improve the call center, especially for those tasked with ensuring an efficiently run workplace while maintaining staff morale. For those leaders, harnessing the cloud for the benefit of the workplace makes perfect sense. Here are four compelling reasons why making the […]