Big data has required massive changes to all aspects of business data handling. In fact, the term big data was coined to describe datasets too large to be managed through traditional applications. While this has caused businesses across the board to adopt new technologies in data gathering and analytics, many companies […]
Hosted VoIP: It’s Time to Make the Switch from PBX
Communications and the technologies that support it are an important part of every business. IT stakeholders are rightfully selective in deploying technologies and transitioning to new platforms, but often the advantages of leveraging a new technology, such as hosted Voice over Internet Protocol (VoIP), outweigh the temporary inconveniences that such […]
Mission Possible: Making Cloud Connections Mission-Critical Ready
A growing number of businesses are embracing the cloud when it comes to vital business applications. But one of the most important concerns that many businesses have is ensuring their cloud connection can fully support their mission-critical applications and workloads. Fortunately, there are a number of ways in which organizations […]
Ways to Add Value to White Label VoIP
Any organization that relies on selling white label voice over Internet protocol (VoIP) must also consider the services they offer to their customers. In order to maximize profits while providing exceptional service to clientele, businesses must be willing to add value by offering a broad range of useful and competitive […]
4 Reasons to Switch to Cloud-based Call Center Software
Recent advances in technology have made it worthwhile to improve the call center, especially for those tasked with ensuring an efficiently run workplace while maintaining staff morale. For those leaders, harnessing the cloud for the benefit of the workplace makes perfect sense. Here are four compelling reasons why making the […]
Why Cloud-based Unified Communications Solutions are Better for the Business
Unified Communications (UC) systems are becoming increasingly popular as a way to provide employees with the ultimate communication functionality and flexibility. While businesses are eager to offer these solutions to their employees, IT is often burdened by the time and effort required to implement such systems. One of the best […]
Extracting Meaning from IT Metrics
Over the past 10 years, technology has triggered a sea of change in the way businesses deal with information management. The emergent landscape has created unique challenges for chief information officers (CIOs), who are tasked with extracting meaning from a growing and increasingly abstract field of metrics. By viewing system […]
Are Businesses Missing Out on the True Value of Unified Communications?
The expectations for unified communications (UC) systems vary greatly from one organization to another. For some, unified communications acts as a step forward in modernizing and streamlining communications. Others are much more concerned with specific ROI. The value of unified communications is there for the taking, but many businesses fail to maximize their use […]