Businesses are eager to take advantage of the hybrid cloud: it offers the convenience of a hosted infrastructure while enabling IT to retain a level of control over on-premise components. But many companies — especially small and medium-sized businesses (SMBs) — still have questions around specific security best practices to […]
Managing Complexity: Keeping It Simple When It Comes to Tech
The systems that business owners rely on can rapidly change depending on immediate needs. In an effort to stay ahead of recent trends and remain responsive to shifting customer needs, managed service providers (MSPs) tackle these challenges by managing complexity. Getting Back to Basics Mergers and acquisitions can introduce new […]
SIP Trunking Implementation: A Challenge Made Easier
Session Initiation Protocol (SIP) trunking offers a multitude of benefits to businesses that rely on private branch exchange (PBX). However, many businesses find the implementation process to be a bit intimidating, causing them to shy away from implementing SIP trunking altogether. Fortunately, managed service providers (MSPs) have plenty of tools at their disposal […]
MSPs: Drive Profit from Selling Backup Services
The backup market is rapidly growing, and managed service providers (MSPs) are interested in leveraging this demand to drive sales and revenue. However, selling backup services requires a slightly different approach than selling other types of solutions. When done right, backup sales can become a fast-growing and profitable business. Following […]
4 Reasons Why MSPs Are Embracing VoIP
Voice over Internet Protocol (VoIP) plays a major role in many aspects of today’s telecommunications market. As the popularity of VoIP continues to grow, many managed service providers (MSPs) are adding VoIP to their portfolio of telecom services. To understand why more MSPs are viewing VoIP services as a valuable asset, it […]
How Managed Service Providers Are Tackling Cloud Security
Utilizing the cloud offers a broad range of benefits, but it also comes with its own set of risks, especially when it comes to data security. With more enterprises leaping head-first into the cloud, managed service providers (MSPs) are now faced not just with meeting their clients’ varied needs, but […]
Overcoming Objections to the Cloud: Strategies for MSPs
Despite the obvious advantages of cloud computing, many MSPs are finding that some businesses are still hesitant to adopt cloud technology. These organizations often cite similar reasons for their reluctance; security, data losses, integration, and compliance. In reality, these issues can be overcome through careful planning and customer education. […]
Business Continuity Planning: How MSPs Can Leverage RTO and RPO
When it comes to business continuity planning, it’s extremely important to account for timeliness and quick execution. However, an alarming number of businesses, particularly those in the SME category, don’t have a disaster recovery strategy that can be deployed rapidly. Reducing downtime is essential to minimizing the economic impact of […]
Disaster Recovery And Business Continuity Plan: A Business-saver
Disasters, whether natural or man-made, happen at the most unexpected moments. As business systems increasingly rely on automation, virtualization, and other information systems, the risks posed by disasters grow. A robust Business Continuity and Disaster Recovery (BC/DR) plan can enable timely data recovery and uninterrupted business if disaster strikes. Disasters […]