Unified communications solutions are being implemented by companies at a dizzying rate. The market has been growing at a compound annual growth rate (CAGR) of 20.5% since 2021,1 demonstrating the demand for a better set of collaboration tools for a largely remote and global workforce. Here are some of the […]
Managing Interoperability Challenges with Unified Communications
Migration to the cloud looks different for every organization, and for many, the migration has included a lot of stops along the way. It’s become common for enterprises to adopt a hybrid approach on their way to full cloud adoption, or to embrace multi-cloud in an effort to work with […]
The Benefits of UCaaS for Global Enterprises
Global enterprises are organizing their teams to better serve the needs of their customers, which often results in multi-site communications systems that don’t always integrate well with one another. As a result, the pursuit of Unified Communications as a Service (UCaaS) becomes a priority for many enterprises. A UCaaS solution […]
Unified Communications Trends Shaking the Industry
What are you doing to stay relevant as the IT landscape changes? When it comes to unified communications and collaboration, things move fast, which is why it’s important to stay on top of this issue. The traditional approach to unified communications is to simply define the requirements and go after […]
Enterprise Cloud-Based Unified Communications to See Major Growth, According to Survey
Ongoing digital transformation initiatives are driving significant changes in how enterprises interact with the technological and operational aspects of their businesses. Throughout all of this, unified communications (UC) systems have now taken an outsized role in maintaining connectivity among increasingly distributed systems and workers. Cloud communications provider BroadSoft recently published […]
5 Best Practices for Successfully Migrating Unified Communications to the Cloud
The migration of unified communications (UC) to the cloud is a recent trend that’s quickly building momentum among organizations. A recent survey predicts a sharp increase in UC market penetration, from 7 percent of the overall UC space today to a whopping 41 percent by 2020. With the Unified Communications […]
How Businesses Can Benefit from UCaaS
IT decision-makers already understand how Unified Communications as a Service (UCaaS) can make a positive impact on their bottom line. However, UCaaS can do much more than just save money. It offers businesses of all sizes a wide variety of valuable benefits that can greatly improve efficiency and productivity throughout their […]
Unified Communications: A Primer
In the face of tight operational schedules, tighter IT budgets, and the ever-continuing need to meet customer expectations, a growing number of companies across all industries are turning to unified communications (UC). What is UC? Although it’s often treated as a single product, UC encompasses a wide variety of communication […]
Hosted VoIP: It’s Time to Make the Switch from PBX
Communications and the technologies that support it are an important part of every business. IT stakeholders are rightfully selective in deploying technologies and transitioning to new platforms, but often the advantages of leveraging a new technology, such as hosted Voice over Internet Protocol (VoIP), outweigh the temporary inconveniences that such […]
Cloud-Based Unified Communications at a Glance
As more companies are drawn towards cloud-based unified communications (UC), the UC partner community can benefit from the transition by offering specialty equipment along with training, expertise, and other value-added services. This recent shift also affects legacy partners and local integrators, many of whom are finding their old roles diminished in today’s […]