There are many reasons to move from an on-site communications solution, such as unified communications, and migrate to Unified Communications as a Service (UCaaS), such as scalability, consistent work experiences, and the rich features offered through the technology. Even so, a transition to UCaaS can be a long and complex […]
5 Signs It’s Time To Replace Your Legacy Voice System
If your business still relies on an outdated voice system, you’re not alone. Over 60% of organizations currently use a legacy or hybrid phone system – however, that number is rapidly decreasing. Unified communications as a service (UCaaS) solutions have gained ground over the past few years. Experts predict the […]
UCaaS or CCaaS: Which One Should You Prioritize?
If your company is in the market for a communications upgrade, you’ve likely heard discussion of unified communications as a service (UCaaS) and contact center as a service (CCaaS). Despite sharing nearly the same acronym, these two cloud communications solutions offer different benefits for your business. UCaaS and CCaaS have […]
The Benefits of UCaaS for Global Enterprises
Global enterprises are organizing their teams to better serve the needs of their customers, which often results in multi-site communications systems that don’t always integrate well with one another. As a result, the pursuit of Unified Communications as a Service (UCaaS) becomes a priority for many enterprises. A UCaaS solution […]