The on-premises business phone system has had its heyday, but the virtues that once defined it have now become liabilities in today’s fast-paced business climate. Moving around physical private branch exchange (PBX) hardware can be a non-starter for many businesses and adding new lines of service to newly-opened office locations […]
Ways to Add Value to White Label VoIP
Any organization that relies on selling white label voice over Internet protocol (VoIP) must also consider the services they offer to their customers. In order to maximize profits while providing exceptional service to clientele, businesses must be willing to add value by offering a broad range of useful and competitive […]
How Telecom Strategy Enhances Business Continuity Planning
While businesses hope to avoid disaster, the truth is that every organization must plan for it. One of the most critical aspects of disaster planning is the telecom infrastructure, as the ability to communicate is key in the case of a disaster. There are a few specific telephony technologies that […]
8 Ways the Unified Communications Industry Is Undergoing Change
The unified communications (UC) industry is moving at a faster pace than ever before. Vendors have long offered new and improved technologies, but clients have often been slower to adapt to them. That’s beginning to change, and it’s led to an industry-wide shift that is changing the rules of the […]
The Perfect Team of Cloud and VoIP Communications
Cloud computing is revolutionizing business operations. Companies can now carry out business transactions in real time at separate, often distant, locations, without losing control over their networked services. The cloud’s revolutionary potential is especially evident in the Voice over Internet Protocol (VoIP) services it offers businesses in place of traditional […]